Customer experiences
What Our Customers Say About Waypoint Roofing
Waypoint’s reputation is built on the experiences of homeowners, property owners, and local professionals across Dripping Springs and Central Texas.
5.0
★★★★★
200+ Google reviews
In their own words
Real Feedback From Waypoint Customers
Browse firsthand accounts of inspections, repairs, replacements, storm claims, communication, workmanship, and follow-through.
Review wording is shown as published. Reviewer names are displayed publicly, and no review text has been rewritten for this page.
Carmela Gillenwater
★★★★★
I can't say enough good things about Tina and Waypoint Roofing and the incredible job they did helping me navigate the process of getting a new roof through insurance. I was in the process of selling my home, so getting everything handled quickly and correctly was extremely important, and Tina went above and beyond every step of the way. She was incredibly knowledgeable, responsive, professional, and genuinely cared about helping me. What impressed me the most was how proactive and committed Tina was to getting the best possible outcome for me. I would highly recommend Tina and Waypoint Roofing to anyone who needs a company they can trust. EXCEPTIONAL service from start to finish!
Google review
Kent Broom
★★★★★
Will McCool and his team at Waypoint Roofing are the real deal. As a realtor here in Dripping Springs, Austin, and the greater Hill Country, I get asked all the time who to trust for roofing work, and Waypoint is always my answer. Their work is top quality, their communication is clear and honest, and they treat every job, big or small, with the same level of care and professionalism. Will runs a stellar team that shows up on time, does it right the first time, and stands behind their work. If you need a roofing company you can actually trust, Waypoint Roofing is it. Five stars, no hesitation.
Google review
Bradley Palmer
★★★★★
Waypoint turned our hail damaged, insurance totaled, asphalt shingle roof, into a beautiful new metal roof and we could not be happier with the outcome. Our insurance agent recommended Waypoint Roofing and from our first contact, through claims assessment to work completion, our entire process was handled professionally and with great attention to detail and Customer satisfaction.
We have already recommended Waypoint to our neighbors and we are confident they will have the same successful outcome that our family enjoys.
Google review
David Hawes
★★★★★
Great choice if you're looking for an Austin roofing company. Michael and his team are professionals, giving you a competitive and accurate estimate. They also know how to navigate the insurance claims process. Most importantly they get the job done! Waypoint used photos to document the process all along the way, so I could see what was going on with a bird's eye view. Waypoint uses only first-rate materials and the roofers know exactly what they're doing.
They're highly recommended as an Austin roofing company in my book! You won't be disappointed.
Google review
Matthew Smith
★★★★★
Micheal and the team were great. I messaged them early morning as I had a leak at 2am and the fire alarms were all going crazy (water got in the system)
The team were on site less than 2 hours later. Found the issue, fixed the issues and provided amazing photos and a report.
If anyone wants reliable, fast, honest & great service, these guys are it. 1000% we need more companies like this to service DS locally.
Google review
Josh Rich
★★★★★
While lots of roofing companies are out to make a dollar, Michael and his team are there to take care of you. As many storms as we have in central TX, any roofing company could easily sell you things you don’t need. When the team at Waypoint inspected our roof, we were pleasantly surprised to hear there was no damage and some areas just needed a tune-up. That’s the kind of honesty and integrity needed in this line of business.
We will absolutely be a Waypoint customer moving forward, knowing Michael and his team will take care of us properly.
Google review
Jason Bruzzone
★★★★★
I’ve been working with Waypoint and Michael for about a year now and he has replaced multiple roofs for my investment properties. He is timely, honest, respectful, professional, and priced more competitively than other roofers who sent me estimates. He was extremely helpful when dealing with difficult insurance situations. It’s these intangibles that elevate them from a roofer to a resourceful partner.
Google review
Bart Klett
★★★★★
Waypoint has been fantastic to work with. Excellent work and excellent service. I had a home inspection that flagged a few issues with the roof. Waypoint not only corrected the issues, but also took pictures of the work to validate those corrections.
I highly recommend Waypoint!
Google review
Elisabeth Schaper
★★★★★
Absolutely outstanding experience with this roofing company! If you’re looking for a roofing company that truly stands behind their work and treats your home like their own, I highly recommend them. It’s rare to find a company with this level of integrity, expertise, and dedication. Five stars all the way!
Google review
Dennis Hill
★★★★★
They came out fast and did a great job repairing my roof.
Google review
texags82 barrier
★★★★★
Michael was helpful from start to finish. Highly recommend Waypoint Roofing
Google review
David Walentynowicz
★★★★★
Waypoint was insanely prompt on inital call and inspection, provided a clear estimate and were professional at every stage.
Google review
Greg Roach
★★★★★
One of the very best experiences we’ve ever had with any contractor. Mike is a consummate professional and incredibly knowledgeable. We’d highly recommend Waypoint to anyone looking for a Dripping Springs roofing company
Google review
Camila Chapman
★★★★★
Fast and high quality service! We had them out to do an inspection after some crazy storms here. All that was necessary was some routine maintenance on our roof and they did a great job. The turnaround was quick and affordable 🙂
Google review
Patterns in the feedback
What Customers Consistently Mention
These themes appear across multiple reviews above. The reviews themselves remain the evidence.
Clear communication
Customers repeatedly describe responsive updates, honest guidance, and documented work.
Professional follow-through
Reviews mention prompt arrivals, careful project handling, and teams that stand behind their work.
Help when it matters
Customers describe support with urgent leaks, storm inspections, insurance claims, repairs, and replacements.
The work behind the words
See Waypoint’s Roofing Work
Customer feedback tells one side of the story. Explore completed roofing work and real project photography to see the craftsmanship behind those experiences.
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